Director of Creative Operations

Jennifer Burns

25+ years building brand systems, regulated packaging, and creative infrastructure for CPG companies — from startup to $50M+. I don't just make things look good. I build the operations that make great work repeatable.

View Selected Work → ↓ Download Resume
25+
Years Experience
300+
SKUs Managed
315+
GTINs Registered
10+
Languages
8+
Countries
25+
Videos Produced
Featured Work

Case Studies

Three programs that show how I work: building from zero, scaling operations, and solving problems without an agency.

Air Logic LLV and PRO products
Case Study 01 · Brand Build · 2024–2025

When a biotech company had a breakthrough, they called me first.

A bioengineering company I had collaborated with on a prior project came to EarthSafe before going anywhere else — with a breakthrough odor elimination technology and zero brand infrastructure. I built Air Logic from scratch: brand identity, product naming, regulatory messaging framework, packaging across two SKUs, Amazon presence, and a full landing page brief governing the agency build. This is a founder-adjacent brand build, not an employee execution.

Brand Identity Regulatory Messaging Packaging Amazon Strategy Creative Direction
EarthSafe Pallet Hub homepage
Case Study 02 · B2B Program · 2024

Built a B2B program from sub-brand to sell sheet to Shopify — including the strategy that sells it.

EarthSafe Pallet Hub didn't exist. I conceived the entire program: a custom sub-brand for bulk commercial purchasing, a 43-page go-to-market deck, Shopify + Amazon Business e-commerce architecture, and individual product pages with full SKU/UPC structure across three product lines. Positioned around domestic sourcing, free shipping, and fast fulfillment for commercial and institutional buyers.

Sub-Brand System Go-To-Market Strategy Shopify Build Amazon Business Sales Deck
Valentine Performance Detailing product line
Case Study 03 · Solo Brand Build · 2022–Present

Agency failed. I built the whole brand anyway — solo.

The original agency didn't deliver. I stepped in and built Valentine Performance Detailing from nothing: logo system, brand guide, product naming, label design across 7 SKUs, kit architecture, retail POS display design, product catalog, Amazon A+ content, and web graphics. The brand launched, is currently active, and has a full 5-video product series I scripted and produced.

Brand System Label Design Retail POS Product Catalog Video Production Amazon A+

Campaign Showcase

PurOne Everyday

The story most creative portfolios can't tell: taking a regulated, institutional brand and extending it into consumer retail without losing the clinical credibility that built it.

Brand Extension · Consumer Campaign · 2023–2025

Same molecule hospitals trust. Redesigned for the kitchen counter.

PurOne Everyday billboard — 'Norovirus? Flu? COVID? Handled.' — live out-of-home placement

Live billboard placement — consumer launch campaign, driving to PurOneHome.com.

PurOne is EPA-registered, hospital-grade disinfection — the same molecule used in schools, clinics, and institutional facilities where efficacy isn't optional. PurOne Everyday is what happens when you extend that regulated credibility into consumer retail without compromising the clinical integrity underneath.

I led the extension end-to-end: consumer identity built from the parent institutional brand, a packaging system across five use-case SKUs (laundry, toilet, kennel, dishwasher, washing machine), billboard and out-of-home creative running in-market, a 7-video product library, and B2C positioning that keeps the hospital-grade proof points readable at the kitchen counter.

Brand Extension Packaging System Out-of-Home Video Production Retail Positioning Campaign Creative
PurOne Everyday variant packaging — Laundry Whitener, Toilet Bowl Cleaner, and Kennel Deodorizer

Use-case SKU system — same brand architecture, solved for five different household problems.

PurOne Everyday starter kit packaging dieline
Packaging
Starter Kit Dieline
Full retail kit packaging — bleach-free cleaning & disinfection system with kitchen, bathroom, laundry, and exterior usage built into the design.
PurOne Everyday minitub product render
Product Design
Consumer Minitub
The everyday format — a 50-tablet household container designed for the shelf, with the parent brand mark softened by the "everyday" script.
PurOne Everyday consumer efficacy table
Retail / B2C
Consumer Instructional Assets
Hospital-grade pathogen coverage (norovirus, MRSA, C. diff, C. auris) translated into kitchen-to-bathroom language a household shopper can use.

Selected Work

More Work

A cross-section of what I do day to day — regulated packaging, brand systems, e-commerce, and process.

EU biocidal product label
Regulated Packaging
EPA + EU Biocidal Product Labels

EPA-registered and EU biocidal product labeling for PurOne and PurTabs across 10+ languages and 8 countries. Ongoing coordination with Kersia (Ireland) and translation partner Apex.

EarthSafe brand identity system logos
Brand Identity
Brand Architecture

25+ sub-brands designed, governed, and maintained across established product portfolio over 10 years. Consistent visual system at scale.

VPD Amazon storefront banner
E-Commerce + Amazon
Storefront + A+ Content

Amazon storefronts, A+ content, product listing images, and Shopify homepage builds across VPD, EvaClean and EarthSafe.

Air Logic creative brief cover
Process + Operations
Creative Briefs + GTIN Registry

I write all briefs with governed brand aesthetic, regulatory guardrails, phased deliverables, and conversion architecture. Plus: 315+ GTINs across 18 product lines maintained in GS1.

VPD video production
Video Production
9 Videos — Solo Production

Scripted, edited, and produced AI voiceover for 20+ videos across consumer automotive, institutional disinfection, sustainability, and staff training. No agency, no team.

📈
Operations at Scale
$1.4M → $50M+ Revenue Growth

Built and scaled the creative operations infrastructure — systems, vendors, processes, and brand governance — that supported EarthSafe's growth over 10+ years.


Video Production

Every Frame. Every Word. Solo.

Concepted, scripted, edited, produced. No agency, no production team. 25+ videos across product education, campaigns, training, e-commerce, and brand content.

Valentine Performance Detailing
Wheel & Tire Cleaner
Valentine Performance Detailing
Interior Cleaner
Valentine Performance Detailing
Graphene Ceramic Spray
Valentine Performance Detailing
Wash + Wax
Valentine Performance Detailing
Waterless Wash
EarthSafe · PurOne
Safer Schools
EarthSafe · PurOne
Germs
EarthSafe · Staff Training
Bathrooms
Pura Vida Eco
Plastic Waste — Laundry Sheets

All videos scripted, edited, and AI voiceover produced by Jennifer Burns.

See the full video portfolio →

Jennifer Burns
Director of Creative Operations
Brand Development25+ years
Regulated PackagingEPA · EU · Multi-Market
E-CommerceAmazon · Shopify
Video Production25+ productions
Operations + SystemsGS1 · Vendor Mgmt · Briefs
Industry ExpertiseCPG · Regulated Products

I'm a Creative Operations Director with more than 25 years of experience building brand systems and packaging for regulated products — the kind of work where a wrong word on a label has real consequences.

I've built the creative operations infrastructure at EarthSafe from the ground up, spanning 300+ SKUs, 25+ sub-brands, EPA-registered and EU biocidal product labeling across 10+ languages, GS1 GTIN management across two companies, and a complete video production practice — all without an in-house team or a production agency.

I think in systems. I build the briefs before the work starts, the brand guides before the first pixel, and the operations frameworks before they're needed. My work is designed to scale — and it has, from a $1.4M company to one doing $50M+.

I'm currently looking for a Director or VP of Creative Operations role at a mid-to-large company where operational rigor and creative quality aren't treated as opposites — open to regulated industries, financial services, enterprise brands, and CPG.

Get In Touch

Let's Talk

Open to Director and VP-level creative operations and creative leadership roles across regulated industries, financial services, enterprise brands, and CPG. If you need someone who builds systems as well as they direct creative, let's talk.

jenraeco@gmail.com

Based in New England · Available for remote or hybrid roles

↓ Download Resume